Tait partners with logging recorder experts to deliver seamless mission critical communications recording.
In many countries, Public Safety and Utility organizations are mandated by law to have the capabilities to analyze their communications after an event. Logging recorders enable the retrieval of the audio and data from radio and telephony communications contact centers for analysis.
Tait in partnership with Eventide and Exacom—leaders in mission critical recording solutions—can now offer a range of recording solutions that enable dispatch centers to easily gain insights from their numerous interactions with the public.
This white paper provides network operators some insight into how a System Engineer can design for network coverage that meets specific requirements. It addresses three basic techniques, which, used individually or in combination, can overcome geographical or urbanization influences, to increase coverage reliability. While this paper is especially relevant for the critical coverage requirements of Public Safety operators, the principles described are equally applicable for other sectors.
Our Endorsed Global Partners for recording solutions are:
Eventide's NexLog mission-critical communications logging systems reliably capture, store, protect, reproduce, and manage important interactions and critical data. NexLog recording systems help you securely document and retrieve incidents, comply with regulations, and improve your facility's operations.
The NexLog communications recording systems offer outstanding flexibility and ease of use, with a choice of advanced capability remote software or convenient touch-screen front panel operation. Call records are stored in a state-of-the-art SQL relational database, and NexLog logging systems feature an embedded Linux operating system for maximum reliability and compatibility with your existing Windows infrastructure.
Exacom produces multi-media recording solutions designed specifically with Next Generation communications in mind. With the ability to incorporate Audio, Video, Text and Data recorders into a single recorder, Exacom offers a number of solutions for Public Safety and Utilities applications. The Hindsight-G2 offers many powerful options, such as Next Generation 911 integration, Quality Assurance and Certified Recording Authentication. It also features 'TimeGate' a new software interface that allows users to increase their productivity though precise searching capabilities. Exacom offers a wide range of configurations from single recorders to large complex enterprise recording solutions.