Tait Communications

Change Management

The rapid pace of evolution requires organizations to adapt. In a fast paced world, the only way to stay ahead is to get things right the first time.

Download Change Management Information Sheet

Deliberate, proactive Change Management enables you to maximize the positive impact of technology investments by accelerating their adoption within your organization to maximize utilization and your return on investment.

Technology investments, while made to solve a particular problem, will typically also disrupt current business processes and people. This impact (the beginning of the "change process") is what requires focused attention from experts.

The challenge of supporting your organization throughout the change process, enabling them to adapt and embrace the changes, achieve the expected return on investment, maintain morale, and build change resilience into your workforce to support the next change that comes along, is where Tait experts can help.

Tait provides a structured Change Methodology to address all aspects of a technology change by:

Accelerate the adoption of new technology and its integration into your processes with a flexible approach that addresses specific organizational requirements and capabilities, saving your business considerable time and expense.

This Tait service ranges from all-inclusive Change Management to individual elements that complement your existing capabilities. The Tait structured methodology is based on best practices (Prosci method) to address all aspects of Change Management.

View Change Methodology

Why choose Change Management?

Reduce the risks

Reduce the risks associated with technology investments

Complementary to Project Management, Change Management focuses on the "human" aspect of change and provides organizations with an economical solution to reduce the risks associated with technology investments. By identifying and addressing the issues that are slowing or blocking the adoption and rapid utilization of the technology, Change Management can save your business considerable time and expense.

Improve change agility

Improve change agility

Organizations need to have the capability to regularly respond to technology advances and evolve with these changes. Building change resilience into your workforce will support your organizational evolution into the future.

Change Methodology

  • Assess the impact of change

    Assess the impact of change

    We capture the data and relevant attributes of your organization and change project through a detailed scoping exercise to ascertain the magnitude and complexity of your change in the following areas:

    • leadership/sponsorship
    • project management
    • change management

    A risk assessment is undertaken based on organizational attributes and change characteristics

  • Design a change program

    Design a change program

    We will create a comprehensive, detailed approach for your program and communicate this to your organization using the following documents:

    • communications plan
    • measurement plan
    • sponsor roadmap
    • coaching guidelines
    • resistance management plan
    • training requirements
  • Implement the agreed program

    Implement the agreed program

    We will engage with your organization to enact your Change Management program based on the approved design. We can provide some or all of the following:

    • remote support to help implement your plans and/or to help prepare communications and training plans
    • onsite change management SMEs for parts of the change project, or for the entire change project
  • Measure adoption rates

    Measure adoption rates

    We use measurement against the commitment curve to ensure your organization is keeping in touch with the change efforts, and measure success against factors such as:

    • speed of adoption
    • proficiency of use
    • ultimate utilization

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