Tait Communications

Privacy Policy


Tait values and respects your privacy and has committed to protecting it by complying with this privacy policy.

In this privacy policy we have described how we collect information about you, what that information is used for, how it is stored as well as how you can access and amend such information.

In this policy, "we", "our" and "Tait" refers to Tait Limited and any of our subsidiaries or affiliate companies as applicable.

Collection of Information

Tait collects several types of information about you including information:

  • which may personally identify you such as name, email address or telephone number;
  • that does not identify you but is about you, such as title or company name; and
  • regarding your computer, website usage and connection.

This privacy policy applies to personal information collected through:

  • websites which are owned or operated by Tait and have an address (or URL) which is operated by Tait (the "Websites") or Tait branded websites which are hosted by a third party (the "Tait branded Websites") the "Websites" and the "Tait branded Websites" together for the purposes of this policy are referred to as the "Tait Websites").
  • e-mail or other electronic messages between you and Tait;
  • mobile or desktop applications that you download from Tait Websites or from an app store;
  • software or services you use under license from Tait; or
  • from interactions with advertising or application accessible on other third party websites.

In addition to this Privacy Policy our Website Use Terms apply to your use of the Tait Websites. Please also read that documents together with this Privacy Policy.

The Tait Websites may include links to other third party websites. These sites are owned and operated independently of Tait, and may have their own separate privacy and data collection practices. In general, any information you provide to these websites and the Tait branded Websites will be governed under the terms of their privacy policy, if any, although there may be occasions where information is collected by such websites for Tait or Tait places a 'cookie' on such sites for the reasons set out below. In this case, this policy will also apply to any of your personal information collected through those sites.

Tait has no responsibility or liability whatsoever for the privacy policies of the Tait branded Websites or any third party independent sites.

By visiting the Tait Websites and continuing to do so you indicate your consent to the collection and use of personal information in accordance with this privacy policy. We reserve the right to change this privacy policy from time to time by updating it on the website and changes will apply from the date that it is posted on the website. If you do not agree to the terms of this privacy policy then it is your choice not to use the Tait Websites.

Tait may collect personal information in the following ways:

  1. You may provide us with personal information such as your name, address, phone number, location information, email address and other types of personal information when requesting or using a service with us, sending us a communication, enquiring about employment opportunities, completing forms or surveys on Tait Websites or by completing log-in and password details at any of our Tait Website sign-in facilities.
  2. If you subscribe to email notifications from Tait, you will need to disclose your email address, either to us or to a third party service that manages email notifications. Similarly, you may choose to disclose personal information when adding a post to a Tait Website or when commenting on the posts of others. Such information will be viewable by website administrators, certain Tait staff and, if published, members of the public. Please do not post or otherwise transmit personal information of a sensitive nature. If you do not want to receive e-mail, direct mail or targeted advertisements regarding our products and services, simply tell us when you provide your personal information or by following the directions on our Websites to remove your name from our mailing list(s).RSS or Atom feeds can be subscribed to without the need to disclose any personal information to us.
  3. We may automatically collect information about your visit to help us improve the Tait Websites This information includes:
    • your IP address;
    • the search terms you used;
    • the pages you accessed on the Tait Websites and the links you clicked on
    • the date and time you visited the Tait Websites
    • the previous website you visited;
    • your browsing behaviour and the URLs of the pages you visit;
    • your operating system (e.g., Windows XP, 8, 10 or Mac OSX); and the type of web browser you use (e.g., Internet Explorer, Google Chrome or Mozilla Firefox).
  4. The Tait Websites may also use a marketing automation system using cookies to track website usage in order to provide customized information related to the specific interests of the website users. This system enables us to link automatically logged information with specific user information. See below for more information on cookies.
  5. We may also collect information about you from other available sources, such as public records or bodies.

The technologies we use in order to collect personal information may include:


When you enter the Tait Websites if you have set your internet browser to accept cookies then you offer your consent to our server attaching a small text file to your hard drive — a cookie. Your unique cookie tells us that it is you whenever you re-enter those sites, so we can recall when you have previously visited and allow us to track and target your interests.

Cookies help us to deliver a better website experience to our users. We use cookies to store visitor information and we may link information stored in cookies with personal information about specific individuals. We may use cookies to personalize our web pages whilst you are visiting to enable better access and navigation. We may also use cookies to measure traffic patterns, which areas of the Tait Websites you have visited, and your visiting patterns. We use this data to understand how our users navigate the Tait Websites, and to determine common traffic patterns, including what website the user came from. We use this information to improve website navigation, make product recommendations, and to provide you with a more efficient and enjoyable website experience.

You have choices with respect to cookies. By modifying your internet browser preferences, you have the ability to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Please note that, if you choose to reject all cookies you will be unable to use those services or engage in activities that require the placement of cookies. If you wish to receive resources whilst not consenting to a cookie being stored, please contact us.

For more information on cookies in general visit http://www.aboutcookies.org/

Online Advertising

We also use third party vendors, including Google, to display advertising on other websites across the internet. These third party vendors may also use cookies to anonymously track and target advertising based on your browsing behavior. To learn more, and for details on how you can opt out of these third party cookies click here.

Use of Information

We use the personal information we collect for:

  • marketing, research and administration purposes.
  • sending emails to specific users who have signed up to email notifications for the purpose of obtaining feedback on existing or proposed services or inviting input into content to be added to the website.
  • analaysis of feedback which is important and is used to evaluate and improve the website. If you provide feedback on the website directly to Tait, that feedback will be sent to appropriate staff at Tait. We may pass on relevant comments to other people within Tait who administer, have contributed content to, or are otherwise interested in, the website. This could include your email address and other identifying information.
  • target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional emails sent by Tait, or by third parties under contract with Tait. Tait may also match user information with third party data to help us better understand our customers.
  • analysing personal information and related statistical information and then we may use such information to make technical improvements to the website to improve our user experience.
  • information may be shared with Tait personnel for instance in relation to the recruitment process.
  • improving our products and services and to provide you with information about those products and services.
  • if you are using a Tait service (such as UnifyVoice) then information you provide may be available to other users of the service or application within the same company.
  • we may also share your personal information with third-party business partners so that they may provide services to Tait that are consistent with this privacy policy and the Tait Websites, or as part of a specific product, service, or promotion.
  • where one of our carefully selected channel partners may be better placed to handle your sales or service related request we may pass your personal information to such third party.

We do not use or disclose your personal information for new purposes without giving you the opportunity to consent to those new purposes. We do not sell information which would identify you personally.

Data Storage and Disclosure

We have implemented security policies, rules and technical measures to protect the personal information that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. However, no data transmission which uses the Internet can be guaranteed at all times to be 100% secure. As a result, while we have taken steps to protect your personal information, Tait cannot ensure or warrant the security of any information you provide to us over the Tait Websites. Therefore, you use such websites at your own risk.

Email addresses for those subscribing to email notifications of updates may be held by a third party service provider that processes email notifications. Except as outlined in this privacy policy, we do not provide your personal information to third parties without your consent except if required by law. We do share the information you provide with Tait subsidiaries and affiliate companies.

Where we disclose your personal information to third parties we provide you with the means to opt-out of disclosure by visiting this url http://go.taitradio.com/UnsubscribePage.html All our employees, who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of our visitors' personal information. Tait has websites and users all around the world. The personal information you provide in one location may be transmitted, used, stored and otherwise processed outside of the country where you submitted that information. This may include jurisdictions that may not have their own data privacy laws with equivalent protection to such laws in the country where you provided the information. Whenever Tait handles personal information, regardless of where this occurs or where the personal information has originated, we take appropriate steps to ensure that your information is treated securely and in accordance with the standard of protection required by law and this Privacy Policy.

Access to the personal information we may hold about you

You can ask us, by sending an email (commercial@taitradio.com) whether we are keeping personal information about you. Upon such a request we will provide you with a readable copy of the personal information which we keep about you. We will provide the information without any charge. We may require you to provide us with additional information and proof of identity in order to identify and release the information to you. We will endeavour to provide you with the information requested as soon as reasonably possible.

We allow you to question the information that we hold about you and, where appropriate, you may have the data erased (except where it relates to your purchase or credit history with us), rectified, amended, or completed.

Under law we may have the right to refuse to provide you with a copy of your personal information. If we refuse to provide you with a copy of your personal information we will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

If you are not satisfied with Tait's response to any privacy-related concern you may have, you can contact the Privacy Commissioner (see below).

Privacy Compliance

This privacy policy is compliant with the New Zealand Privacy Act 1993.

In order to demonstrate that our privacy policy accords with the above privacy instruments, we are:

voluntarily committed to a Self Assessment procedure subject to an Independent Data Protection Authority supervision

Self Assessment Procedure

Designation of the privacy policy: Commercial Manager

Address: 245 Wooldridge Road, Harewood, Christchurch 8051

Country: New Zealand

Email address: commercial@taitradio.com

Independent Data Protection Authority supervision

Designation of the authority: The Office of the Privacy Commissioner

URL: www.privacy.org.nz

Address: P.O. Box 466, Auckland

Country: New Zealand

If you have an enquiry or concern about our privacy policy, please contact:

Name/designation: Commercial Manager

Address: 245 Wooldridge Road, Harewood, Christchurch 8051 New Zealand Phone Number: +64 3 358 3399

Fax Number: +64 3 358 0340

Email address: commercial@taitradio.com

If you are not satisfied with our response to your concern you may wish to contact The Office of the Privacy Commissioner (www.privacy.org.nz) or you may wish to contact Tait Electronics Ethics office (ethics@taitradio.com)

This privacy policy is subject to change without notice.

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