Tait Communications
Delivering Distribution Automation over your wide-area radio network

Tait GridLink


Total grid visibility dramatically reduces truck rolls. Utility organizations recognize the benefits of Distribution Automation: improving efficiency, optimized incident response, reduced system downtime. What smart utilities are also realizing is that all these business changing benefits can be efficiently delivered across the entire grid over a Tait DMR radio network.

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A Combined Voice and SCADA Network

While the benefits of distribution automation are clear, it is rarely used in rural or suburban areas due to the high cost of rolling out hard wired solutions, such as fibre optics. Cellular coverage is too spotty in low population areas and can fail during emergency or weather events. To deploy Distribution Automation over a wide area, electric utilities need a bearer that can cover long distances affordably and at the same time provide mission-critical reliability.

Tait Gridlink solves both of these problems. This innovative solution utilizes the mission critical, trunked voice and data DMR network. This means it offers excellent and extensive coverage at a very low cost and it is built with resiliency at its core.

With Tait GridLink one mission critical network carries both your workforce voice and grid data. It's the intelligent solution that some of the world's largest networks are choosing. Calculate the benefits that Tait GridLink can provide your utility by using our unique Benefits Calculator.

Tait GridLink

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Business Benefits

  • One network for voice
    and SCADA

    One network for voice and SCADA


    Traditionally, voice and data communications have been delivered over separate networks. Network managers have accepted this duplication and the associated costs as necessary because of a lack of alternatives and the incremental nature of communication deployments.

    The effectiveness of any Distribution Automation solution depends on the reliability of the communications link between devices and the central SCADA system. The intelligence of modern, all digital TDMA-based trunking standards that reliably manage system resources is the key to delivering combined mission critical voice and SCADA networks. At its core, Tait GridLink relies on the Tait DMR Tier III radio platform to provide an extremely reliable and robust communications link delivering market leading critical voice and packet data communications.

    The capacity doubling effect of 2-slot TDMA combined with trunking resource management gives network operators new opportunities to:

    • Prioritize network resources for voice or SCADA traffic.
    • Reserve channel resources for voice or SCADA data so dynamic network loading does not impact the quality of essential services.
    • Pre-empt call queues based on call priority and network loading - something DMR Tier II networks or equivalent technologies cannot do.

    How does Tait GridLink work?

    1. SCADA communications are passed from the control application to the GridLink router, located on the DMR Node, and then transmitted via the DMR Base Stations to GridLink terminals at outstation sites.
    2. GridLink terminals forward the communications to the outstation RTU/IED and await an acknowledgement if appropriate.
    3. In the event of RF interference or data corruption, the GridLink system will automatically retransmit messages to deliver highly reliable SCADA communications.
    4. More than 50,000 GridLink data terminals may be provisioned on a single network (subject to channel capacity). The number of outstation RTUs and associated GridLink SCADA terminals supported by each logical DMR channel is dependent on several factors including number of outstations and frequency of status checks. For systems where outstation integrity checks are executed every 5 minutes, 40 outstations per logical channel are supported. These metrics assume no impact on voice call management and typical SCADA system times.
    5. Operator commands are transferred, executed and acknowledged in less than 1.5 seconds under both storm and normal operating conditions.
    How does Tait GridLink work?
  • Improve workforce efficiency
    with Tait GridLink

    Improve workforce efficiency with Tait GridLink


    LMR systems are essential for Utilities during a disaster, but how do you drive up the value of the investment during business-as-usual conditions?

    Ask any Utility network operator what their greatest pain point is and they'll say it is managing operating expenses. Predicting an operating budget a year in advance is difficult enough. Mix in aging infrastructure, severe weather like heat waves or ice storms, and some unplanned maintenance; what you end up with is a fleet of trucks out there day after day, managing the grid, addressing faults, upgrading circuits and gathering performance data.

    Consider this:

    A typical US electric distribution utility might have 2,000 capacity banks across its operation to compensate for voltage loss associated with warm weather and/or planned state changes. Four times a year, each bank must be manually switched over, by employees in trucks. On average, a truck roll costs a utility $500.

    2,000 capacity banks

    x four visits annually

    x $500 per visit

    = US$4million OPEX each year

    Imagine converting that $4 million OPEX per annum into CAPEX for infrastructure upgrades, or reinvesting it in the business. Simply by using the data capacity that already exists in a DMR Tier III voice network, these manual switchovers can be managed remotely, from your control centre. Of course this isn't entirely without cost – each capacitor bank would need a data terminal installed to control the switchover. But at around US$1,000 each, the utility in our example will have paid that cost in just two truck rolls. So after just six months, the CAPEX is repaid, and you begin to recoup OPEX.

    Better still, you don't need to invest $1,000 on each of those capacity banks all at once. In fact, the business case to tackle the less-accessible banks first is really compelling, as the savings on those truck rolls are greater. By investing first in those banks with the highest savings, you can use those OPEX savings to fund rollout of terminals on other capacitor banks.

    This example is premised on $500 per truck roll being the average. Depending on your geography, distance travelled and weather, some of those banks may be costing twice that (or more) for every visit. Conservatively, you might have 10% of your capacitor banks in this category.

    Let's take a look at those numbers:

    200 hard-to-reach banks

    x four visits annually

    x $1,000 in truck rolls per year

    = US$800,000 OPEX saving annually

    200 hard-to-reach banks

    x $1,000 data terminal each

    = US$200,000 CAPEX investment

    US$800,000 OPEX saving

    - US$200,000 CAPEX investment

    = US$600,000 CAPEX available to invest in 600 further data terminals.

    Calculate the benefits of Remote Asset Management and reducing truck rolls that Tait GridLink can provide your utility by using our unique Remote Asset Management Benefits Calculator.

  • Improved grid reliability
    and resilience

    Improved grid reliability and resilience


    Delivering power reliably and safely is a constant challenge for electric distribution utilities. The diverse and remote terrains that utilities operate across pose reliability and resilience challenges for their distribution network. Improving their grid visibility and control over their distribution network is a key priority.

    Grid managers around the world have leveraged various types of communications to connect distribution line infrastructure and substations to their Supervisory Control and Data Acquisition (SCADA) systems. However, large parts of distribution grids remain invisible to operators and are not monitored or managed due to the challenges of connecting them.

    Providing data communication for Distribution Automation (DA) in areas with a low density of pole top and pad mount transformers, reclosers, and capacitor banks is commercially challenging. Fibre optics are generally uneconomic. In rural areas cellular coverage can be too inconsistent, unreliable, and a security risk for mission critical SCADA communications.

    Improving electricity grid intelligence with real time centralized monitoring and control of grid assets is now simple and affordable to achieve with wide area radio based DA systems that bring the transformers and reclosers into the central SCADA system.

    Tait GridLink employs wide area, trunked digital radio coverage to deliver a DA solution that is highly economic, reliable, and secure. It provides visibility and control of your entire grid. During storms, when trees are laying across the power lines, the ability to detect, isolate, and restore energy around the fault not only saves time and money, it save lives and reduces outage durations.

    Tait's world leading GridLink solution is designed to deliver new value to our customers, through secure, reliable, mission critical voice and data services.

    Calculate the benefits of Remote Asset Management and reducing truck rolls that Tait GridLink can provide your utility by using our unique Fault Detection, Isolation and Service Restoration Benefits Calculator.

  • Optimize your network
    and save energy

    Optimize your network and save energy


    Tait's unique DMR based GridLink distribution automation system allows you to proactively resolve issues in your network before they escalate into serious problems. Moving from reactive maintenance to proactive maintenance will save you time and keep your network optimized.

    Clear visibility of your grid also means you can quickly identify areas where energy is being wasted. You can fix many of these issues remotely, reconfiguring switches to load balance, optimizing Volt/VAR, or more discretely managing feeders, assets and resources. With better grid management, it is easier to ensure that your budgeted asset life cycles are realized and avoid premature equipment failure or replacement.

    Beyond usage is the supply of energy, and the changing mix of renewables, the lack of predictability in terms of where they will come into the system or when. If managing the grid was difficult before, it will be nearly impossible without greater visibility and control. The GridLink solution can enable the dispatching of renewables, or the disconnection when they introduce instability. As long as these energy assets are deployed within the DMR Tier III coverage area, GridLink can help you affordably integrate, monitor, and protect the system from distributed energy resources.

    In the future, utilities will need to adapt to even more dynamic energy resources. Consider that an electric vehicle could supply energy to the grid as easily as it can recharge from it, or the fact that the batteries that power electric vehicles will one day power energy storage devices for industrial, commercial, and residential consumers.

    Balancing the load and the energy from distributed resources will require reliable, wide area communications that provide continuous grid visibility and control to operators. With the right balance, the energy system can optimize, eliminate peaks, and reduce the cost while increasing the reliability of energy for generations to come.

    Calculate the benefits of voltage optimization that Tait GridLink can provide your utility by using our unique Conservation Voltage Reduction Benefits Calculator.

GridLink in the News

Customer scenarios and Tait solutions


A team spread across multiple locations collaborate to respond to infrastructure damaged by lightning strike, and help an injured workmate. The team use a mix of voice and data across radio, WiFi, and cellular technologies to respond. Explore how Tait expertise is Unifying Critical Communications in these interactive customer scenario animations.

Explore the scenarios
Customer scenarios and Tait solutions

Customer scenarios and Tait solutions


A team spread across multiple locations collaborate to respond to infrastructure damaged by lightning strike, and help an injured workmate. The team use a mix of voice and data across radio, WiFi, and cellular technologies to respond. Explore how Tait expertise is Unifying Critical Communications in these interactive customer scenario animations.

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