Inspired by our founder, Sir Angus Tait, our values drive the way we aim to interact with our customers, employees, and the communities in which we operate. We seek to benefit our customers by providing communication solutions and services that have been successfully designed, manufactured, and deployed. We seek to benefit our employees by providing challenging and rewarding employment. We seek to benefit our communities by helping to generate wealth, support education, and increase the pool of technical and commercial resources.
We know that one size does not fit all. So we listen to your needs and design solutions that enable clear communication, both now and in the future.
We push technology forward, innovating and experimenting to create communication solutions that exceed your expectations, but not your budget.
We don't hide behind contracts or charge hidden fees. We work hard to guarantee your satisfaction, then we stand beside you for the life of your network.
Tait Communications is committed to helping create better, safer and stronger communities. Our primary shareholder is a charitable foundation charged with continuing the vision of our founder, Sir Angus Tait, to "create an industry, not a business". This allows us to share profit across several investment streams responsible for research and development, regional reinvestment and education.
Our people are the company's most important assests, and ensuring their health and safety is paramount to providing a positive and productive working environment.
Read our Tait Global Health and Safety (OSH) Policy for a more information.
Tait is committed to ensuring no harm will come to anyone who is affected by our operations, including our employees, contractors, and visitors, and we aim to continually improve by proactively identifying and actively managing risks.
Our people are the company’s most important asset and key to our success. To guarantee productive working environments for our teams across the world, a primary responsibility is to provide healthy and safe workplaces. This policy outlines the guiding health and safety principles for Tait Communications’ global operations.
Tait Communications provides healthy and safe working conditions for its employees and contractors. We believe these conditions set the foundation for a working environment that promotes safe workplaces, safe practices, efficiency, and productivity among our global teams.
At Tait Communications, from the Board to the office and shop floor, we focus on managing risks and ensuring compliance with all relevant local occupational safety and health (OSH) laws and regulations across our global operations. While policies and guidelines are in place, we also expect employees and contractors to take a personal interest in and responsibility for health and safety in their workspaces. All managers and individuals are encouraged to contribute positively to consultation opportunities and include health and safety principles in their planning and day-to-day activities.
The Tait Communications Board, as governor of the business, sets health and safety expectations and strategy. The Health and Safety Board Charter defines these, demonstrates the Board’s legislative due diligence obligations, and identifies how OSH is managed within the company.
In accordance with good-practice guidelines, the company is committed to continual improvement in:
Our key risks include employee travel; injury related to repetitive physical work activities; hazards associated with designing, manufacturing, and servicing of products; and the deployment of products across global sites. We set and continually review health and safety objectives and targets to aid the continuous improvement of our management of health and safety.
In our commitment to good-practice health and safety procedures, we maintain accurate records of all incidents, near misses and hazards. We encourage our people, suppliers, and customers to aspire to creating zero-harm workplaces through improved health and safety performance. To help employees transition back to work after illness or injury, we actively participate in early return to work and rehabilitation plans. We use both in-house and external expertise to communicate, educate and train our people to improve health and safety awareness and performance.
Our business operations frequently take employees off-site to work with clients and commercial partners. These may be high-risk environments and we have strict procedures to ensure our employees comply with the on-site occupational health and safety policies stipulated by the client or partner organization or, where these are considered inadequate by the employee, with good practice.
Download Tait Communications' Global Health and Safety (OSH) Policy Download Tait International Limited ISO 45001 CertificateMore details on Tait's Global Quality Policy can be found here.
To deliver on the Tait corporate purpose (a sustainable flow of benefits to clients, communities, and employees) as set up by our founder and as overviewed by our shareholders, Tait Communications orientates its business around our clients' objectives - so we can truly align ourselves behind a single purpose: to create safer, more resilient communities by unifying our clients' critical communications.
Our global quality policy plays a critical role in our promise and purpose, with global and regional leadership teams committed to applying these quality principles throughout the organisation as we strive to anticipate, satisfy and adapt to our clients' needs:
Tait appreciates the combined importance of innovative progression, along with the importance of environmental responsibility. We strive to find the best means of achieving both in our fast-paced world. Read more about how this is realized in our Environmental Policy.
We recognise the importance of environmental responsibility and strive to find ways to reduce our impact on the environment.
We undertake to protect the environment, for current and future generations by minimising the environmental impact of our activities and striving to continually improve our environmental performance.
Our approach is to promote sound environmental management in a technically and financially appropriate way, to be honest and ethical, true to our values and act with integrity.
More details on Tait's Information Security Policy can be found here.
Tait understands that information systems, and the information and data they contain, are fundamental for the daily operations and effective provision of services. Accordingly, Tait Services comply to ISO27001:2013 standards and are certified through independent third-party audit on an annual basis.
Tait thus implements adequate procedures and controls to protect confidentiality, maintain integrity, and ensure availability of all information stored, processed and transmitted through information systems managed by Tait on behalf of Tait Customers.
Download Tait International Limited ISO27001:2013 CertificateWith humble origins, and as a key player on the Global Market, Tait Communications strives to create and achieve enhanced, safer and more resilient communities. Read our Corporate Social Responsibility Policy for a more in depth insight in to how we realize this goal.
Inspired by our founder, Sir Angus Tait, who saw business profits as an opportunity to help grow communities; Tait Communications continues to embrace social responsibility as a core purpose.
This document outlines the guiding principles for Corporate Social Responsibility at Tait Communications.
Tait Communications sustainability program is built around three pillars:
For us, Corporate Social Responsibility is not about simply complying with legislation and conformance policies. It’s about doing the right thing. We want others to see our commitment to 'people, planet, purpose' as a genuine business proposition and a meaningful commitment to a better world.
Tait colleagues around the world consider people, planet and purpose in our everyday interactions and decision-making. We aspire to be leaders in social responsibility.
We are dedicated to delivering one key company-wide CSR initiative each year and to raising awareness of all CSR activities that Tait is involved in. We ensure that our commitment to this manifesto is global not local.
This manifesto applies to all Tait Communications colleagues.
People (colleagues, clients and communities)
We know that our colleagues want to do the right thing by each other, our clients and our communities. For that reason, we all adhere to our Business Conduct and Code of Ethics (Doc 4285).
We are committed to enhancing and promoting workplace diversity. Evidence shows that we can learn more from those who are different to us than from those who are the same. We believe that having a diverse workforce allows us to draw on a wide range of perspectives that help to drive innovation and competitive advantage. A diverse workforce not only leads to better business results but also makes Tait Communications a more enjoyable place to work.
We value the communities in which we live and work. Our reputation is important to our brand and to us personally. We recognise the significance of safe and resilient communities and strive to be a responsible partner in the communities in which we and our clients operate. We do this by supporting our communities financially and by volunteering our time.
Tait colleagues are able to volunteer on company time for approved causes.
"I believe taking action on our environmental sustainability is vital for New Zealand and the world." – Sir Angus Tait.
Good environmental practices and the impact that our operations have on our environment are of great importance to Tait. We have a strong commitment to adopt responsible practices and aim to leave the planet in a better state than we found it in.
Fundamentally, our clients seek to make their communities safer – so, by extension, that is the purpose that drives us, too.
We exist as an organisation to help solve our clients' problems through the innovative use of critical communications, but, while we may be a technology business, it's the wellbeing and fair treatment of people that sits at the core of everything we do.
The choices we make every day are founded on that ethos: our colleagues, partners, suppliers, clients and communities always get "the best of Tait".
We strongly support our founder's vision "…to create an industry, not just a business", so our social obligations go beyond our own commercial success.
Through the Tait Foundation we're committed to donating a substantial percentage of our profits to charities every year, and people across our organisation regularly make person contributions to good causes all over the world.
For us, our CSR purpose can be explained in five simple terms:
We require our suppliers, subcontractors, clients and partners to comply with every aspect of our CSR purpose.
Tait Communications will not knowingly purchase any products which contain conflict minerals that do not originate from a certified Conflict-Free Smelter (CFS) and is taking steps to ensure that our suppliers likewise support these efforts and make information on the origin of their product components easily accessible on their websites. Tait Communications requires suppliers to comply with our Supplier Code of Conduct and to source materials from conflict-free, ethical sources and to confirm this to us on request.
Tait Communications is committed to ensuring that its business does not directly or indirectly support slavery and trafficking activity whether in our supply chain or throughout our business. Further we are committed to building awareness in our business and supply chains to address the challenges of modern slavery and human trafficking. Read our full policy.
For more information about our Corporate Social Responsibility Manifesto, contact us.
Download Tait Corporate Social Responsibility Policy