Tait Communications
About Us

Our Values


Inspired by our founder, Sir Angus Tait, our values drive the way we aim to interact with our customers, employees, and the communities in which we operate. We seek to benefit our customers by providing communication solutions and services that have been successfully designed, manufactured, and deployed. We seek to benefit our employees by providing challenging and rewarding employment. We seek to benefit our communities by helping to generate wealth, support education, and increase the pool of technical and commercial resources.

Our Values

Three Core Values

Commitment to Listen

Commitment to Listen

We know that one size does not fit all. So we listen to your needs and design solutions that enable clear communication, both now and in the future.

Courage to Act

Courage to Act

We push technology forward, innovating and experimenting to create communication solutions that exceed your expectations, but not your budget.

Integrity to Deliver

Integrity to Deliver

We don't hide behind contracts or charge hidden fees. We work hard to guarantee your satisfaction, then we stand beside you for the life of your network.

Our Causes

Tait Communications is committed to helping create better, safer and stronger communities. Since 2005, our single shareholder has been a charitable foundation charged with continuing the vision of our founder, Sir Angus Tait, to "create an industry, not a business". This allows us to share every cent of our profit across several investment streams responsible for research and development, regional reinvestment and education.

More details about Our Causes

  • Organizational Health and Safety

    Our people are the company's most important assests, and ensuring their health and safety is paramount to providing a positive and productive working environment.
    Read our Tait Global Health and Safety (OSH) Policy for a more information.

    Purpose and Scope

    At Tait Communications, our people are the company's most important assets and are key to the success of the company. To guarantee productive working environments for our teams across the world, one of our primary responsibilities is providing a healthy and safe workplace. This policy outlines the guiding health and safety principals for Tait Communications' global organizations.

    Key Principles

    Tait Communications provides healthy and safe working conditions for all our employees and contractors. We believe these conditions set the foundation for a safe working environment that promotes a safe workplace, safe practices, efficiency and productivity among our global teams.

    In accordance with leading practice guidelines, the company is committed to continual improvement in the following:

    • Hazard and risk management
    • Incident management
    • Emergency management
    • Injury management
    • Employee participation and consultation process
    • Continuous improvement in Health & Safety management

    At Tait Communications, we focus on managing risks and ensuring compliance with all relevant local occupational health and safety laws and regulations across all our global operations. While policies and guidelines are in place to meet these regulations, we also expect our employees and contractors to take responsbility for health and safety principals in their business planning and their day-to-day activities.

    We have a company culture committed to the health and safety of our employees, contractors and visitors, and we continue to improve on it by proactively indentifying and actively managing risks. Our key risks include employee travel, repetitive injuries, hazards associated with designing, manufacturing and servicing of products, deployment of products across global sites. We set and continually review health and safety objectives and targets to aid in continuous improvement in our management of health and safety.

    We are committed to leading practice health and safety procedures, maintaining accurate records of all incidents, near misses and hazards. We are committed to inspiring our people, suppliers and customers to create zero harm workplaces and to constantly improving our health and safety performance. We actively participate in early return to work and rehabilitation plans, to help employees transition back to work after illness or injury. We use in-house expertise to communicate, educate and train to improve health and safety awareness.

    Our business operations frequently take employees off-site to work with our clients and partners. These may be high-risk environments and we have strict procedures to ensure our employees comply with the on-site occupational health and safety policies stipulated by the client or partner organization, or where these are considered inadequate by the employee, with good practices.

    We value our employees' contributions and want to see them safe and well. Promoting a healthy and safe work environment for employees and contractors is important to us, not only because the commitment to health and safety is integral to operational excellence and the integrity of the Tait brand, but because it is the right thing to do.

    Download Tait Communications' Global Health and Safety (OSH) Policy Download Tait International Limited OHSAS 18001 Certificate
  • Tait Communications Global Quality Policy

    More details on Tait's Global Quality Policy can be found here.

    Tait Communications has a brand promise that encapsulates everything we do:

    To deliver on the Tait corporate purpose (a sustainable flow of benefits to clients, communities, and employees) as set up by our founder and as overviewed by our shareholders, Tait Communications orientates its business around our clients' objectives - so we can truly align ourselves behind a single purpose: to create safer, more resilient communities by unifying our clients' critical communications.

    Our global quality policy plays a critical role in our promise and purpose, with global and regional leadership teams committed to applying these quality principles throughout the organisation as we strive to anticipate, satisfy and adapt to our clients' needs:

    • Our aim is to establish and nurture long-term, strategic relationships with our clients and to be regarded as trusted advisors to their business unlocking real value from the solutions we develop with them.
    • We understand that everything we do for our clients – products, software, hardware, applications, services and solutions – is inter-related, so we review our processes and policies to make sure we are delivering each element with the same consistency, efficiency and effectiveness.
    • We work hard to continually improve our overall performance so that we become more flexible and consistent in the delivery of products, services and solutions to our clients.
    • We establish clear responsibilities and accountabilities for key activities; these activities are designed, evaluated and refined to achieve the desired outcomes for our organisation and our clients.
    • We value and trust the decisions our colleagues make when working closely with our clients. We aim to learn lessons quickly – both where things have succeeded and where they have failed – and we aim to build on this through factual analysis balanced with experience and intuition.
    • Our core brand values – commitment to listen, courage to act and integrity to deliver what we promised – are embedded in every task we perform, individually and as teams, when working with our clients and partners.
    • All Tait employees are given opportunities to enhance their skills, knowledge and experience because we know our continuing success is wholly dependent on a fully-motivated, committed and engaged global team, where expertise and experience are deployed and shared to the benefit of our colleagues, our clients and our communities.
    Download Tait Communications' Global Quality Policy Download Tait International Limited ISO 9001 Certificate
  • Tait Communications Environmental Policy

    Tait appreciates the combined importance of innovative progression, along with the importance of environmental responsibility. We strive to find the best means of achieving both in our fast-paced world. Read more about how this is realized in our Environmental Policy.

    Our Vision:

    We recognise the importance of environmental responsibility and strive to find ways to reduce our impact on the environment.

    The principals we follow:

    We undertake to protect the environment, for current and future generations by minimising the environmental impact of our activities and striving to continually improve our environmental performance.

    Our approach is to promote sound environmental management in a technically and financially appropriate way, to be honest and ethical, true to our values and act with integrity.

    To support our goal, Tait has focused our attention on these key environmental initiatives:

    • Reduce the energy consumption of our facilities, and products, and support our clients' objectives to do the same.
    • Ensure we comply with environmental legislation and strive to perform better than required when we can.
    • Actively pursue the prevention of pollution by continually monitoring and improving our environmental management system and incorporating environmentally friendly technologies in our infrastructure and products.
    • Minimise the amount of waste we produce. Recycle and reuse materials when we can.

    In working towards our chosen objectives, we will do the following:

    • Tait will seek to understand the environmental implications of current and planned activities.
    • Tait will seek to adopt technologies that reduce the company's environmental impacts.
    • Tait will evaluate the environmental impact of any new product developments, over the lifecycle of that product, and seek to maximise the use of recyclable, reusable or renewable materials.
    • Tait will maintain an effective environmental management system.
    • Tait will establish clear environmental targets to measure our performance.
    • Tait will strive to reduce energy consumption and promote the efficient use of energy, materials and natural resources in all business activities.
    • Tait will strive to minimise waste and maximise the reuse or recycling of discarded materials from all business activities.
    • Tait will raise environmental awareness, and provide training, so that employees can effectively contribute towards environmental responsibility.
    • Tait will strive to reduce or eliminate all hazardous substances and technologies used in its products and processes.
    Download Tait Communications' Environmental Policy Download Tait International Limited ISO 14001 Certificate
  • Corporate Social Responsibility

    With humble origins, and as a key player on the Global Market, Tait Communications strives to create and achieve enhanced, safer and more resilient communities. Read our Corporate Social Responsibility Policy for a more in depth insight in to how we realize this goal.

    Tait Spirit: People – Planet - Purpose

    Inspired by our founder, Sir Angus Tait, who saw business profits as an opportunity to help grow communities; Tait Communications continues to embrace social responsibility as a core purpose.

    This document outlines the guiding principles for Corporate Social Responsibility at Tait Communications.

    Introduction

    Tait Communications sustainability program is built around three pillars:

    • People – our people, the people we work with and the communities we work in depend on us to do the right thing.
    • Planet – we strive to find ways to reduce any negative impact we may have on the environment.
    • Purpose – the reason we exist - to help solve our clients' problems (make communities safer), to contribute to our communities and environment, to contribute to the development of the industry we work in as well as the individual reasons (personal motivations) for why we do what we do.

    For us, Corporate Social Responsibility is not about simply complying with legislation and conformance policies. It's about doing the right thing. We want others to see our commitment to 'people, planet, prosperity' as a genuine business proposition and a meaningful commitment to a better world.

    Vision

    Tait colleagues around the world consider people, planet and purpose in our everyday interactions and decision-making. We aspire to be leaders in social responsibility.

    Mission

    We are dedicated to delivering one key company-wide CSR initiative each year and to raising awareness of all CSR activities that Tait is involved in. We ensure that our commitment to this manifesto is global not local.

    Scope

    This manifesto applies to all Tait Communications colleagues.

    People (colleagues, clients and communities)

    We know that our colleagues want to do the right thing by each other, our clients and our communities. For that reason, we all adhere to our Business Conduct and Code of Ethics.

    We are committed to enhancing and promoting workplace diversity. It is said that a person can learn more from someone who is different than from someone who is the same. We believe that having a diverse workforce allows us to draw on a wide range of perspectives that help to drive innovation and competitive advantage. We believe that a diverse workforce not only leads to better business results but also makes Tait Communications a more enjoyable place to work.

    We value the communities in which we live and work. Our reputation is important to our brand and to us personally. We recognise the significance of safe and resilient communities and strive to be a responsible partner in the communities in which we operate. We do this by supporting our communities financially and by volunteering our time.

    Financially, Tait Communications donates around 35% of its income, after business expenditures and taxes, to charitable causes in New Zealand that align with our business objectives. This is separate from donations made by Tait Foundation and Contel.

    Tait colleagues are able to volunteer on company time for approved causes.

    Planet (The Environment)

    "I believe taking action on our environmental sustainability is vital for New Zealand and the world." – Sir Angus Tait.

    Good environmental practices and the impact that our operations have on our environment are of great importance to Tait. We have a strong commitment to adopt responsible practices and aim to leave the planet in a better state than we found it in.

    Purpose

    Fundamentally, our clients seek to make their communities safer – so, by extension, that is the purpose that drives us, too.

    We exist as an organisation to help solve our clients' problems through the innovative use of critical communications, but, while we may be a technology business, it's the wellbeing and fair treatment of people that sits at the core of everything we do.

    The choices we make every day are founded on that ethos: our colleagues, partners, suppliers, clients and communities always get "the best of Tait".

    We strongly support our founder's vision "…to create an industry, not just a business", so our social obligations go beyond our own commercial success.

    Through the Tait Foundation we're committed to donating a substantial percentage of our profits to charities every year, and people across our organisation regularly make person contributions to good causes all over the world.

    For us, our CSR purpose can be explained in five simple terms:

    • We will comply with all relevant laws, regulations and environmental policies in every country in which we operate.
    • No employee will suffer harassment, physical or mental punishment, or any other type of abuse. They will be given adequate safe and healthy working conditions including wages and working hours that comply with relevant local laws and regulations.
    • We will never use or support the use of forced labour or child labour.
    • All goods and services will be supplied in accordance with any quality and safety criteria specified in the relevant contracts and will be safe when used for their original purposes.
    • No illegitimate means will be used to guarantee the supply of goods and services.

    We require our suppliers, subcontractors, clients and partners to comply with every aspect of our CSR purpose.

    More Information

    For more information about our Corporate Social Responsibility Manifesto, contact us.

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