Interoperability Solutions

We partner with interoperability experts to provide seamless, unified mission critical communications solutions.

The Cisco IP Interoperability and Collaboration System (IPICS) is a complete IP-based dispatch and incident response solution loaded with capabilities. Cisco IPICS gives your existing communications equipment new capabilities, and is a scalable, cost-effective way for public safety and security personnel to communicate quickly and reliably using any desktop or mobile device.

The IPICS solution enables our clients to continue using their existing radio and communications systems while gaining the inherent benefits of IP networks, which include resiliency, scalability, and management using widely available skills and tools. Radio traffic from existing radio systems can travel over existing IP networks just like any other kind of voice, video, or data traffic.

Cisco IPICS delivers:

  • Integration with almost any analog or digital radio system for dynamic any-to-any push-to-talk (PTT) communications.
  • High availability so that there is no single point of failure.
  • IP-based dispatch console features that dispatchers expect, plus rich-media incident management and real-time collaboration between dispatchers and responders.
  • Cisco Instant Connect which enables enterprise Push-to-Talk (PTT) for group communications using Cisco IP Phones, Cisco Unified Wireless IP Phones, and Android devices.
  • Cisco IPICS Mobile Client which enables users to collaborate with other incident participants.
  • Cisco IPICS IP-Phone Client which enables personnel to use Cisco Unified IP phones to collaborate with other personnel on radio push-to-talk channels.
  • Cisco IPICS Server which manages radio, talk groups, channel, and media resources; authenticate users; and define policies.
  • Cisco Unified Media Service which mixes audio from multicast and Session Initiation Protocol (SIP) streams and broadcasts it back to other multicast and SIP streams.
  • IP Command Touch Screen Console which unifies voice, video, data, and radio communications in a sturdy, easy-to-use desktop device. 

White Paper

The Firefighter’s Guide to Open Standard P25 Communications

The most important elements of a communications system for fire fighters are reliability, clarity, good coverage, appropriate call services, privacy, interoperability and data. This paper describes P25 communications technology and its benefits for Fire Fighters, as well as providing a comparison with other open digital radio standards—DMR and dPMR.

Solution Diagrams

Get an insider's look into what your unified critical communications might look like with this interactive diagram

P25/Public Safety

Interactive P25 Solutions

DMR/Utilities

Interactive DMR Solutions

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