Managed Services

The range and complexity of skills and tools needed to manage critical communications radio networks have become a major distraction for many public safety agencies, utilities and other organizations globally. With over 40 years of expertise in designing and delivering complex radio communications networks, Tait Communications has responded to this challenge with a suite of managed service solutions.

Our Service Management Centers located around the globe are staffed with trained and experienced professionals using industry-leading management applications to look after your critical communications network, so you can focus with confidence on your business outcomes.

Tait Managed Services allows you to:

Simplify your critical communications management
Maximize your system performance and reliability
Optimize your asset utilization, staff efficiency and investment

A range of configurable modules are available with Tait Managed Services, allowing you, regardless of your business size and complexity, to benefit from a tailored approach to suit your specific requirements.

TaitWatch

  • 24/7 Radio Infrastructure monitoring and incident notification
  • Asset tracking platform for radio infrastructure and radio terminals
  • Web portal for access to reporting and asset tracking platform
  • Regular briefings on performance, capacity and general network issues

TaitManage Infrastructure

  • Full management of radio network infrastructure
  • Asset management platform for radio infrastructure and radio terminals
  • Web portal for access to reporting and asset tracking platform
  • Customer advisory services on system performance, capacity and capabilities
  • 24/7 Radio Infrastructure monitoring and incident notification

TaitManage Subscribers

  • Service desk for full support of end-users
  • Asset management for subscribing radio devices
  • 24/7 monitoring and incident notification
  • Web portal for access to reporting and asset tracking platform
  • Customer advisory services on system performance, capacity and capabilities

TaitManage Lifecycle

  • Analytical and advisory services to identify system capabilities and to recommend the optimal
    path to address gaps
  • Full system upgrade, update, augmentation and replacement services
  • Special projects to address customer specific issues and needs

Contact Managed Services

If your business could benefit from world class network management tools designed specifically to manage and support your critical communications system, then contact the Tait Managed Services team today for more information.

Contact Managed Services via Email

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